What we cannot help with
Our editors cannot access your CampoBet account, cannot see your deposit history, cannot cancel bonuses on your behalf, and cannot speed up a withdrawal. The operator's support team handles all of that through live chat and email on the CampoBet platform directly. If you write to us about a stuck payout or a locked account, the best we can do is point you back to the operator or, in a few cases, forward your note to the brand's affiliate manager — that rarely moves faster than the public support channel. Please contact the operator first.
How to reach us
The quickest way to reach our editors is email: [email protected] for content issues, factual corrections, and update requests; [email protected] for anything related to your personal data on this site. We read mail every working day from the United States and reply within two working days in most cases. The site does not run a public phone line or a chat widget. We do not use social media direct messages for editorial contact — anything that ends up in a DM is treated as read-only and will not be used as a source for article changes.
Response time
We aim to answer every message within two working days from the United States. Factual corrections usually land on the page within a week after we confirm the change with the operator or with the source cited. Longer requests — a full review of a new offer, a new page on a specific bonus type — take two to three weeks because they need test registrations and screenshot work. If something you flagged is more than a month old and you have not heard back, assume the mail got lost and resend it to [email protected].